CardLoop Help

Instant swap support.

Get immediate assistance with balance verification, transaction tracking, and digital delivery. Most transfers resolve in five seconds.

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Frequently asked questions

How fast is delivery?

Are there transaction fees?

Digital cards arrive in your inbox within five seconds of verification. Check your spam folder if it takes longer than one minute, or use our lookup tool.

We charge zero processing fees. The balance on your submitted card translates directly to your new digital voucher value without any hidden deductions.

Which cards are accepted?

What about odd balances?

We support major national retailers, dining brands, and digital platforms. Check our supported directory page for the complete live list of eligible cards.

We accept cards with any remaining balance, down to the last cent. Enter the exact amount during your swap process to rescue your drawer clutter.

Direct Support

Submit a ticket

Need help with an active transaction? Fill out the secure form. Our digital support desk monitors submissions around the clock to resolve delivery issues quickly.